Question 1

Where are you located?

Accepted Answer

We are located in Downingtown, Pennsylvania. As of now, we operate in home and do not have a storefront, so all of our desserts are made to order.

Question 2

How much notice is needed to place an order?

Accepted Answer

This depends largely on the complexity of the order and our availability. Simple orders may be able to be fulfilled 2-3 days in advance, but we recommend booking about two weeks in advance.

For important events and large orders, we recommend booking as soon as possible to guarantee our availability.

Question 3

Is there an order minimum?

Accepted Answer

Because each treat is made to order, our individual desserts, such as cupcakes, cookies, and tarts, are sold by the dozen.

Question 4

Do we offer any dairy-free, gluten-free, or vegan options, etc.?

Accepted Answer

Depending on your food requirements, we have options to meet your needs. Nearly any cake and frosting can be made dairy-free and vegan. We also offer select cookie varieties gluten-free. If you have something in mind, please send us a message and we will try to accommodate your needs!

We use eggs, wheat (flour), dairy (butter, milk), soy, and nuts in many desserts. While we are not an allergen free kitchen, we frequently make special requests and use every precaution in preparing treats for those who have allergies. However, we cannot guarantee cross-contamination will not occur.

Question 5

Do you offer delivery?

Accepted Answer

Delivery is available within 10 miles of our Downingtown, Pennsylvania location for a small fee.

Question 6

Do you offer shipping?

Accepted Answer

We are now able to offer cookies for shipping to the lower 48 states! Please send us a message to inquire further.

Question 7

What if I have to cancel or change my order?

Accepted Answer

We require a 50% retainer for our bookings. Orders cancelled at least a week in advance are eligible to receive a full refund. We will keep the retainer on orders cancelled less than a week in advance.

If you would like to change your order, please let us know as soon as possible. We recommend notifying us at least a week in advance. While we will try to accommodate your requests, we cannot guarantee your changes if we don't have enough notice. Please note the cost may increase if you change the design, flavors, etc.

Frequently Asked Questions